Webinar: The ideal steps after implementing your data solution

Your new solution is live. But the first first error quickly exposes a lack of clear ownership. Where is the documentation? How do we fix this? And suddenly, everyone is looking at you.

This is a frustratingly familiar scenario for many IT and data managers. Because a successful go-live does not automatically mean that a solution will keep running smoothly. Especially not in today’s complex tech landscapes.

Why This Pattern Keeps Repeating

In data projects, the focus is naturally on building. As soon as a pipeline or dashboard functions, responsibility shifts to other teams. They are expected to support users and resolve incidents.

However, these teams are often involved too late in the process. As a result, they start at a disadvantage: without complete runbooks, without proactive monitoring and without clear ownership. Each new solution then becomes an exception that adds extra pressure.

Moving toward a predictable system requires a structured approach. Standardizing processes around changes, incidents, and handovers from day one ensures that go-live brings calm instead of chaos.

Practical ITIL Principles Without the Dry Theory

On Thursday, June 25, we will break this cycle using a recognizable, real-world scenario. This is not a theoretical ITIL lecture, but a session packed with actionable management insights to help you stay in control of your data environment long after project teams move on.


Webinar key takeaways:

  • Operational Stability: Learn exactly how and when to engage support teams during the development phase to eliminate documentation gaps and deployment issues.
  • Proactive Standards: Gain a clear strategic framework to structure monitoring, ownership, and change processes so that disruptions are minimized or intercepted early.

Who is this webinar for:

This webinar is specifically designed for managers, data leads, and IT decision-makers responsible for the operational reliability and scalability of their data landscape.


Practical details:

  • Date & Time: Thursday, June 25, 2026 | 10:00 – 10:20 CEST
  • Location & Language: Online session, spoken in Dutch

Sign up to secure your spot for this webinar!

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